Capacity gets squeezed
The same core questions, visit after visit. Routine history-taking uses time that could go toward clinical decisions and patients waiting to be seen.
Physician-led AI patient intake
Less time on history-taking.More capacity for your patients.
Saving 11 minutes per encounter. Patient history ready before every visit.
Structured notes tailored to your preference.
Advised by physicians from
The Problem
History-taking takes time
History-taking takes time
your practice cannot spare.
Full schedules. Repeated questions. Notes unfinished after clinic.
History forms and manual data entry add work before and after the patient conversation.
The work follows you home
A busy floor, staff chasing missing details, and charts still open after the last patient. Repetitive work adds to an already demanding day.
Missing details create more work
Incomplete histories mean callbacks and chart corrections, and extra work when payers ask for clinical information to support a claim.
Our Solution
A conversation for patients.
A conversation for patients.
Time back for your team.
FaceMed prepares new and returning patients for each visit through physician-led video intake, using your questions to create structured history notes in your preferred format for review.
Give clinical time back
Let FaceMed.ai handle routine intake questions, so providers can spend more of the visit on assessment and care.
Help patients tell their story
Patients speak naturally in a guided video conversation, with follow-up questions that help them explain what matters.
Get the history you need
Use each physician’s questions and preferred note format to bring relevant details together for review.
Built for your intake workflow
The history you need.
The history you need.
Before the visit begins.
From your first question to a structured note, Emily helps prepare patients for the consultation.
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Your questions, your approach
Use physician-defined questions and follow-up paths tailored to your practice.
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A conversation, not a form
Patients speak naturally. Emily asks follow-up questions to clarify their history.
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Visual context for review
Include observations from guided movements alongside the patient’s history.
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Notes in your preferred format
Receive structured histories, ready for physician review before the visit.
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New and returning patients
Tailor intake to the visit, from a first appointment to a follow-up.
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One link. No app to download.
Patients open a secure link and complete their intake in a browser.
How It Works
Your questions. Their story.
Your questions. Their story.
A clearer start to the visit.
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01
Set your questions
Choose the questions and note format for each visit type.
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02
Share the intake link
Send it through your practice’s usual patient communication.
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03
Let patients talk
Emily, FaceMed’s video intake assistant, guides patients through your questions.
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04
Review the history
Review, edit and transfer the notes into the clinical record.
Sight, sound and clinical structureMore context.
More context.
A better starting point.
Your clinical questions.
Set what to ask and how the history should be organized for each visit type.
Patients can tell and show.
Video intake captures the patient’s account and relevant observations from guided movements.
A history you can work with.
Review and edit a structured intake draft in your preferred format before the encounter.
What clinicians sayTrusted by physicians
Trusted by physicians
and practice leaders.
“I’m impressed by what Emily picks up. The visual observations give me a clearer picture before the visit.”
Physician, Internal Medicine
Academic medical center
“I can see Emily working across our specialties. Each team can use its own questions.”
Chief Innovation Officer
Integrated health system
“Emily gives me more time with patients. I spend less of the visit repeating questions.”
Physician, Family Medicine
Regional health network
“Emily helps us see more patients as we grow. More frequent touchpoints still feel personal.”
Practice Owner
Virtual care practice
“Emily captured 95%+ of intake information, versus 85% for our top providers. I get a richer history.”
Physician, Orthopedics
Orthopedic practice
“Our clinicians are getting their evenings back. Emily saves time gathering the history and writing it up.”
Medical Director
Telehealth platform