Your questions.
A prepared history.
Video intake before every encounter, from a first appointment to a follow-up.
Built around your clinical questions and preferred note format.
Use the questions you already have.
Copy and paste from a questionnaire, clinical protocol, PDF, email, or EHR export. No need to redesign your workflow. FaceMed.ai adapts to your existing intake process.
Any format, any source
PDF, Word, plain text, EHR export. Paste it in and FaceMed.ai builds the intake agent.
Fully customizable
Add specialty-specific follow-ups, conditional logic, and visual inspection prompts.
Starts from the appointment reminder.
Share a one-tap intake link through your usual appointment communication. Patients open it in a supported browser, with no app to download.
Reminder: Your appointment is tomorrow at 2:30 PM. Please complete your intake here:
Conversational AI that captures what forms cannot.
The patient completes their intake through a natural, FaceTime-like video call with our AI assistant. Voice, video, and chat work together to capture richer clinical data than any paper form could.
Visual inspection
Patients can show affected areas on camera for conditions that benefit from visual assessment.
Conversational follow-ups
Physician-defined follow-ups gather relevant details based on patient responses. Standalone intake does not access earlier chart records or remember information across visits; any use of prior records is agreed during deployment.
Start the visit with an intake draft to review.
A structured history draft is prepared before the encounter. HPI, PMH and Social History, organized in your preferred format and ready for physician review.
Structured history
HPI, PMH, SH, medications, allergies. Organized in the format physicians expect.
Physician-led review
Review the history, correct details and approve the content before bringing it into the clinical record.
Intake notes to supported EHRs.
FaceMed.ai supports integration with multiple mainstream EHR systems. Connection scope, note delivery and timing are agreed for your EHR and workflow.
EHR integration
Start without EHR integration. Copy reviewed
notes into your chart. Agree connection scope
and note delivery during setup.
No App Required
Patients open a web link across browsers, devices and operating systems, with support for 20+ languages. No app download required.
Deployment review
Intake recordings are not retained, and patient information is not used for model training. Agree note access and retention before patient use.
Clear safeguards.
Physician control.
HIPAA compliance
FaceMed.ai is HIPAA compliant. We agree the applicable BAA and deployment-specific data-handling arrangements with your practice before patient use.
Clinical oversight
Physicians review and approve intake notes. Diagnosis and medical decisions remain under their control.
See the detail.
Evaluate the fit.
Saving 11 minutes per encounter
See the physician-reported average, the work it covers and how to measure your own results.
Read the basis PRACTICAL EVALUATIONPut the workflow to the test
Use sample cases and a practical worksheet to assess history quality, review effort and patient experience.
Explore the evaluation guideAcross specialties and care settings
Built around your specialty.
Your questions, your follow-ups, your preferred note format. Emily adapts the intake to your clinical workflow for new patients and returning visits.
Explore practice guides and examples