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How It Works

AI-powered patient intake for the modern clinical workflow.

FaceMed turns the 11+ minutes physicians spend on manual intake into a seamless, AI-driven conversation that happens before the visit and delivers a chart-ready note.

FaceMed workflow pipeline
Pre-visit ready
01
Physician Upload existing questions
Intake_Questionnaire_v3.pdf
02
Patient SMS launches intake
Reminder sent with secure intake link
facemed.ai/intake
03
Conversation Adaptive multimodal intake
Voice + video + follow-ups
04
Physician Chart-ready note delivered
HPI structured
Step 1 · Physician

Use the questions you already have.

Copy and paste from a questionnaire, clinical protocol, PDF, email, or EHR export. No need to redesign your workflow. FaceMed adapts to your existing intake process.

Any format, any source

PDF, Word, plain text, EHR export. Paste it in and FaceMed builds the intake agent.

Fully customizable

Add specialty-specific follow-ups, conditional logic, and visual inspection prompts.

New intake agent
Draft
New Patient Intake Questionnaire
Pasted from: Intake_Questionnaire_v3.pdf
Create Intake Agent
Step 2 · Patient

Starts from the appointment reminder.

A one-tap link arrives with the usual SMS appointment reminder. No app download, no account creation, no friction. The patient just taps and starts.

Dr. Smith’s Office

Reminder: Your appointment is tomorrow at 2:30 PM. Please complete your intake here:

facemed.ai/intake
Step 3 · Patient

Conversational AI that captures what forms cannot.

The patient completes their intake through a natural, FaceTime-like video call with our AI assistant. Voice, video, and chat work together to capture richer clinical data than any paper form could.

Visual inspection

Patients can show affected areas on camera for conditions that benefit from visual assessment.

Conversational follow-ups

Adaptive questioning that probes deeper based on patient responses, just like a real clinician would.

Patient on FaceTime-style intake call
Emily · FaceMed Intake 3:42
When did you first notice the discomfort?
Step 4 · Physician

Start the visit with the complete note.

A structured, chart-ready clinical note is delivered before the patient walks in. HPI, PMH, Social History, all organized and ready for review.

Chart-ready structure

HPI, PMH, SH, medications, allergies. Organized in the format physicians expect.

Reviewable and auditable

Every AI interaction is logged and available for the physician to verify before the encounter.

Clinical note output
Chart-ready
HPI
PMH
Social History
Integration

Enterprise-ready integration.

FaceMed integrates with major EHR systems and fits into existing clinical workflows. No rip-and-replace, no IT overhaul. Patients just need a web browser.

EHR Compatible

Designed for Epic, athenahealth, and other major platforms.

No App Required

Patients use a simple web link. Works on any device with a browser.

HIPAA Compliant

Built for healthcare from day one. Pursuing SOC 2 Type I certification.

HIPAA-compliant security for AI patient intake data
Trust & Compliance

Enterprise-grade compliance and security.

HIPAA Compliant

End-to-end encryption, compliant data handling, and BAA-ready infrastructure.

SOC 2 In Progress

Pursuing SOC 2 Type I certification to meet enterprise security requirements.

Fully Auditable

Every AI interaction is logged. Physicians review and approve all clinical outputs.

See FaceMed in action.

Walk through a live demo tailored to your specialty and workflow.

Book a Demo See How It Works